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* Within Australia only

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Help & FAQ

Got a question? We’re always excited to hear from our customers. You can contact us or call our Australian Head Office on +61 (0)2 9369 2642. Please check these frequently asked questions before you get in touch.

Q Does Magnolia Australia ship internationally?
Q How long will it take to receive my online order?
Q How do I exchange or refund a Magnolia item?
Q Why hasn't my online order arrived yet?
Q Is Magnolia jewellery certified 925 silver?
Q How do I get a job at Magnolia Australia?
Q Does Magnolia provide warranty with the jewellery?
Q Is all the jewellery 925 sterling silver?
Q Do you have a Click & Collect option?
Q Do you offer international postage?
Q Is your product handmade?
Q Are the stones that you use semi-precious?

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